Configuring the Client Agent

The Client Agent is a small program installed on your PC that allows you to print badges. This program must be installed on the same PC as your DYMO printers.

Click Setup to begin.

Client Agent

New - Will guide you through the setup of a new Client Agent.

Existing - Will allow you to reconfigure or delete existing Client Agents.

Client Agent Setup

Select New, then Windows.

Operating System

Open that file when it is finished downloading. If using Google Chrome, click the file in the lower left hand corner of the window.


You will see a few command prompts appear and disappear, this is normal.

Once those are gone the install should be complete. Go back to the download page and click Continue.


Here, select your school then select your PC the Client Agent is installed on. It will show you the PC Name and IP address. Click Configure.

Connect Client Agent

You can rename the Client Agent. Also, there are advanced options and logs for troubleshooting. (We will discuss this more below.)

Configure Client Agent

Advanced Settings has options for port number to use, our endpoints that we use (shouldnt need to change this)and an option to generate a new security key in case the client agent is compromised (highly unlikely).

Advanced Settings

There are also options for:

Advanced Settings 2

Allow Remote Access - By enabling this you can print badges to one central location from many check-in stations.

Enable Debugging - It is important to enable this if you experience issues printing badges.

TLS Insecure Skip Verify - This should never be enabled unless directed to by Identakid support.

Once you are done click Apply Changes. You should receive a green success message.